Privacy Policy

1. Who We Are

This Privacy Policy applies to buybestiptvuk.com ("we", "us", "our") and to the information we handle when you visit our site, start a free trial, or purchase a subscription. It should be read alongside our Terms & Conditions.

2. Information We Collect

We aim to collect only what we need to provide and support your subscription:

• Details you give us — such as your name, email address, and WhatsApp number when you order, start a trial, or contact support.
• Order information — the plan you chose, order number, and communication about your subscription.
• Payment information — handled by our third-party payment providers. We do not store your full card details on our systems (see section 4).
• Technical & usage data — such as your IP address, device and browser type, and basic website analytics, collected to keep the site secure and working well.

3. How We Use Your Information

We use your information to:

• Set up your account and deliver your login or activation details.
• Provide customer and technical support, mainly over WhatsApp and email.
• Take payment and process any refunds under our Refund Policy.
• Keep our service secure, prevent misuse, and meet our legal obligations.
• Improve our website and the quality of our service.

4. Payment Processing

Payments are processed securely by trusted third-party providers (for example PayPal, Revolut, or a card processor). Your payment is handled directly by them under their own privacy and security policies, and we receive only the confirmation and order details we need to activate your subscription. We do not store your full card number.

5. Cookies & Analytics

Our website may use cookies and similar technologies to remember your preferences, keep the site secure, and understand how visitors use it. You can control or disable cookies in your browser settings, though some parts of the site may not work as intended if you do.

6. How We Share Information

We do not sell your personal information. We only share it where necessary with:

• Service providers who help us run the business — for example payment processors and hosting providers.
• Authorities or third parties where we are required to do so by law, or to protect our rights and users.

7. Data Retention

We keep your information only for as long as needed to provide the service, support your account, and meet our legal, accounting, or reporting obligations. When it's no longer needed, we delete or anonymise it.

8. Data Security

We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. No method of transmission or storage is ever 100% secure, but we work to keep your data safe and to act quickly if a problem arises.

9. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, to correct or delete it, to object to or restrict certain processing, and to request a copy of your data. To exercise any of these rights, just contact us at [email protected]. If you're in the UK and have a concern we can't resolve, you also have the right to complain to the Information Commissioner's Office (ICO).

10. Third-Party Apps & Links

Our service is used through third-party player apps, and our site may link to other websites. Those apps and sites have their own privacy policies, and we're not responsible for how they handle your data. Please review their policies separately.

11. Children's Privacy

Our service is intended for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with information, please contact us and we will remove it.

12. Changes To This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page, so please check back occasionally to stay informed.